Privacy Policy
Last Updated: February 9, 2026
This Privacy Policy describes how Calebh (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website (the “Site”).
We are committed to protecting your privacy and ensuring that any personal information you provide is handled in a safe and responsible manner.
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Information We Collect
We may collect the following types of information when you visit or interact with our website:
- Personal information such as name, shipping address, billing address
- Contact information, including email address
- Order and transaction details
- Demographic information such as postcode, preferences, and interests
- Information related to customer surveys, promotions, or offers
- Technical information such as IP address, browser type, device type, and operating system
- Website usage data collected through cookies and tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
- To process, fulfill, and deliver orders
- To provide customer support and respond to inquiries
- Internal record keeping and administrative purposes
- To improve our products, services, and website functionality
- To send transactional or promotional emails (only if you have opted in)
- To conduct analytics and market research
- To personalize your experience and tailor website content to your interests
Payment Information
All payments are processed securely through third-party payment providers, such as PayPal.
We do not store or have access to your payment details. Payment information is handled directly by the payment provider in accordance with their own privacy and security policies.
Third-Party Services We Use
To operate and improve our website, we use the following third-party services:
Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as pages visited, time spent on pages, and general location data.
Google Ads & Remarketing
We use Google Ads and related remarketing services to display advertisements that may be relevant to you. These services may use cookies or similar technologies to show ads based on your previous visits to our website.
Hotjar
We use Hotjar to better understand user behavior and improve website usability. Hotjar may collect information such as:
- Mouse movements
- Clicks
- Scroll behavior
- Session recordings (anonymized)
Hotjar does not track personally identifiable information such as names, addresses, or payment details.
Data Security
We take reasonable measures to protect your personal information:
- Our website uses SSL (Secure Socket Layer) encryption
- We maintain appropriate technical, administrative, and physical safeguards to protect against unauthorized access, disclosure, or misuse of personal data
Cookies
Cookies are small text files stored on your device that help enhance your browsing experience.
We use cookies to:
- Remember your shopping cart and preferences
- Analyze website traffic and performance
- Enable website functionality and personalization
- Support advertising and remarketing efforts
You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
California Consumer Privacy Act (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we collect, use, and disclose
- The right to request access to your personal data
- The right to request deletion of your personal information
- The right to opt out of the sale of personal information (if applicable)
We do not sell your personal information.
To exercise any of your CCPA rights, please contact us using the information below. We may need to verify your identity before processing your request.
Children’s Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us immediately and we will take steps to remove such information from our records.
Links to Other Websites
Our website may contain links to third-party websites. Once you leave our site, we are not responsible for the privacy practices or content of those websites. Please review the privacy policies of any third-party sites you visit.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information by:
- Opting out of marketing communications at any time
- Contacting us to update, correct, or delete your personal data
We do not sell, rent, or lease your personal information to third parties unless required by law.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Email: support@calebh.com
- Business Hours: Monday – Friday, excluding U.S. public holidays