Cancel & Refund

Last Updated: February 9, 2026

We understand that plans may change. Please review our cancellation and refund policy below.

Order Cancellation

Customers may cancel their order only if the order has not yet been shipped.

Once an order has been shipped, it cannot be canceled.

Change of Shipping Information

If your order has not yet been shipped, you may request to:

Update or correct your shipping address, or
Modify shipping-related details

In many cases, updating shipping information is faster than canceling and reordering. Please contact us as soon as possible so we can assist before shipment.

Refund Policy

Approved cancellations will receive a full refund. Refunds are processed within 5 days after the cancellation is confirmed. Refunds will be issued to the original payment method.
(calendar days, not business days).