Shipping Policy
Last Updated: February 9, 2026
Shipping Time
Delivery Time = Processing Time + Shipping Time
- Processing Time: 2 – 3 business days
- Shipping Time: 5 – 12 business days
- Estimated Delivery Time: 7 – 15 business days
Business days are Monday through Friday. We do not operate on weekends or U.S. public holidays.
Please note that delivery times are estimates and may vary due to factors beyond our control, including carrier delays, weather conditions, or peak shopping seasons.
Shipping Country
- We currently ship within the United States only.
- We do not ship to PO Boxes, APO/FPO addresses, or U.S. islands, including but not limited to Alaska, Hawaii, and Puerto Rico.
Shipping Cost
Flat shipping rate: $12 per order
Shipping fees are non-refundable once the order has been shipped.
Shipping Method
Deliveries within the United States are handled by our affiliate couriers:
- DHL
- FedEx
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
You may check the status of your shipment 1–2 hours after receiving the email using the links below:
- Shipped with DHL: Check status of parcel
- Shipped with FedEx: Check status of parcel
Tracking Information
Please allow some time for tracking information to update after your order has been shipped.
If your tracking status does not update for several business days, or if you experience any issues locating your shipment, please contact us for assistance. Our support team will be happy to help investigate the carrier.
Contact Us
If you have any questions regarding shipping, delivery, or tracking, please contact us:
- Email: support@calebh.com
- Business Hours: Monday – Friday, excluding U.S. public holidays